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GOLDSPEED.COM EARNS TOP SERVICE RATING FROM YAHOO
The Five Star Top Service icon next to a store's name is a sign of superlative quality.

The Five Star Top Service icon next to a store's name is a sign of superlative quality. It means that the store is participating in the Yahoo! Merchant Rating System, and that customers who have ordered from that store have given it the highest ratings. Goldspeed.com has earned this rating because greater than 95% of our customers have rated Goldspeed.com as having excellent service.

Goldspeed.com believes in doing business the old fashioned way... Building one customer at a time.

Read what our customers have to say about us >

Read about Goldspeed.com in the news >



Goldspeed.com in the news
  
August 4, 2005

"Family-controlled Goldspeed.com Inc. grew from a basement start-up to an operation that fills more than 50,000 orders a year."

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The Wall Street Journal
 
October 23, 2002

"Goldspeed.com... nearly 1,000 percent growth in year-over-year sales last quarter"

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Newsweek

 
January, 2005

"For Goldspeed, the result is a host of happy customers who go the extra mile to write letters in praise of the company's knowledgeable and responsive customer service representatives."

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Yahoo Small Business
 
March 17, 2003

"Goldspeed.com... like an old-fashioned business... focused on pleasing the customer, not on pleasing the investor."

 

Women's Wear Daily
 
September 2002

"Goldspeed has placed an emphasis on operating the business by traditional business practices, including building trust one customer at a time."

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Internet Retailer
 
June 6, 2005

"Ever since opening its virtual doors in 1998, Goldspeed.com, Lynbrook, N.Y., currently the largest Internet discount jeweler in the U.S., has been vigilant about combating payment card fraud"

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Transaction World Magazine
 
       
 
        

This is what our customers have to say about us...
"I can't believe how easy it was to order and I am elated that it arrived on time. I didn't have any problems whatsoever and I was more than impressed with the merchandise. It actually was more beautiful than I thought it would be. This is the ONLY way to shop for jewelry. Thanks for a pleasant experience. I'm looking forward to a long relationship."
Bernadette M.
San Ramon CA

"I was a little leery about buying jewelry on the web. However, when I saw your sight, I was impressed with the quality of the pictures, description and stats on the jewelry itself, and most especially the pricing! Not only was that good, the shipping was exremely fast! I will most definitely use your site again, and again. Thanks very much!"
Kathleen S.
Royal Palm Beach, FL
"Awesome! The two women that I spoke with on the phone... unfortunately, I have misplaced their names...were friendly, and went way beyond the call of duty to help me find what I was looking for...GREAT Place!!"
Melinda W.
Titusville FL

"My husband and I have placed two different orders from Goldspeed. Both orders arrived immediately, nicely gift wrapped and were quality merchandise priced very fairly."
Lea E.
Sebastopol CA

"I've done several transactions with Goldspeed and they are the best. Great quality, great price, good shipping. The girlfriend thinks I really know what I'm doing."
R J
Denver CO

"The price I paid was excellent. The watch got here quickly and everything went very smoothly. For the man who hates mall crowds this is the perfect way to shop."
David J.
Bakersfield CA

"Goldspeed did a great job of keeping me informed about the status of my order, and shipping was prompt. Online ordering was fast and simple. The price was great. I am very satisfied."
Matthew G.
Marietta GA

"I was very pleasantly surprised by the quick turnaround (I received my order within two days) and the quality of the merchandise. This was my first "internet" purchase and it was a quick, painless and altogether quite excellent experience. Can't wait to go shopping again! Kudos to Goldspeed.com"
Stephanie R.
Warren NJ

"Finding, selecting and ordering page was very good. Confirmation was fast. Delivery was just fine. I am wearing bracelet every day. Thanks!"
John M.
Washington DC

"When I ordered the necklace, I received a phone call from a representative from Goldspeed.com indicating that my purchase wouldn't arrive before Christmas unless I authorized express mailing. I did authorize that and received my purchase the next day. I appreciate their initiative in informing me on the progress of my order."
James G.
Palo Alto CA

"Good Internet interface, ordering and delivery. The good price was also a very positive asset. Recently, in North Palm Beach, Florida, I was able to purchase a similar ring for only $400. This was reduced from $599. All that and the ring from Goldspeed was only $158.00 Thanks."
Mr. Robin D.

"I had ordered 3 pieces of jewelry and when I opened the box they were beautiful. I couldn't have been more happy that I found a place where I will buy my jewelry from now on. Thank you. Happy Holidays!"
Myrna C.
Queens Village NY

"I am very pleased with the service I received from Goldspeed.com. I received excellent service and assistance. I would recommend this site to everyone"
Kim S.
Richardson TX

"Prompt delivery and a great product."
Elaine P.
Cherry Hill NJ

"GREAT prices and exceptional customer service! Their warm and friendly assistance led me to pick out a gift that was terrific, and it arrived earlier than expected. Special thanks to Amy and Reva! I will not shop anywhere else for jewelry and gifts... you have me as a customer for life."
F. S.
Miami Beach FL

"The necklace and bracelet I ordered were outstanding and came wonderfully packaged. I will order from them again.
Jodi P."
Bessemer AL

"Necklace was everything depicted. Service was exemplary"
John S.
Dallas TX

"I'm delighted with my purchase. I feel that I was able to comparison shop on-line and then go to a couple of stores and compare before I ordered. The price was outstanding, the quality top-notch."
Evelyn B.
San Diego CA

If you have anything you would like to add, or if you have any comments or questions for our staff, please contact us at:
customerservice@goldspeed.com or call us toll free (U.S. only) 1-800-GOLD-340 or (516)-887-8888.

Our regular office hours are from 9:00 AM to 5:00 PM Monday through Thursday, and from 9:00 AM to 5:00 PM on Fridays.

Goldspeed.com, Inc.
444 Merrick Road
Lynbrook, NY 11563
800-465-3340 Toll Free
516-887-8888 Phone
516-887-3399 Fax

 

 

 



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Top 50 Retailers

"Most retailers fret about improving customer loyalty...The rare retailer, like Goldspeed.com, actually does something about it.”
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